Logging In, Logging Out, and Timeouts
Logging In In order to start using the system, a user must go to their given account’s URL, found in place of the “accountname” section of this URL example: https://www.accountname.behaviorimaging.com/. – During the first login, the user must confirm their personal information and submit their own password to replace the one they were given. – After […]
Reports
The Admin role is the only role that has access to Reports. The reports provide data to best manage and support the organization. Custom reports can be requested. They can be found in the dropdown menu on the main toolbar. Report Types Tag Report Columns: Date Tag was Added. User/Client File Resides. File Name. Folder […]
Accessing a User’s Multiple Roles
Accessing Multiple Roles Some users are given multiple roles. In order for a user to access a specific role, they can follow these steps: 1. The user first goes to the login page of Behavior Connect. 2. The user logs in using their given login credentials. 3. After signing in, the user can go to […]
Forgot Username and Password
Forgot Username If at any point a user has forgotten their username, they can follow these steps to have it sent to them via email. 1. Click on the link to open the “Forgot Username” window. 2. Type in a working email address associated with the user’s account. 3. A pop-up window will appear saying, […]
Support Query
The Support Query is a direct line to the support team. You can ask questions or mention a problem that you are having. 1. Contact Email: This will be copied from your account. This can be edited if you want to use another email to communicate with. 2. Question / Issue Description: Type in your question […]