This does not stop the process of uploading your images and videos to the site in order for your clinician to review and evaluate. This is currently just an aesthetic problem. If you tap on the video or image the thumbnails will return to normal. The videos that have a black thumbnail will also have a time stamp of […]
If the login buttons aren’t responding, it is because your device is not connected to Wi-Fi. Make sure your device is connected to a network and your Airplane mode is off. Please note that iTouches must be connected to Wi-Fi in order to log in. Click here to see how to turn on your device’s Wi-Fi. Click […]
If you run into this error message, it is just a permission issue. To fix this, please follow the steps below: Go to your Settings app. Scroll through the menu and tap Behavior Capture. The first section is listed as Allow Capture to Access. Make sure all permissions are on, especially photos. If not, tap on […]
Receiving this error message means your device is not connected to the internet. If you are in proximity of an internet connection, then this means that your device’s Wi-Fi option is turned off. In order to fix this, please follow Apple’s steps on how to turn your Wi-Fi on by clicking here.
If you run into this error message, either your password or username are incorrect. If this error message keeps popping up on the app, it means that the information given to you was not the right username and password. To manually reset your login, go on to Behavior Connect via your computer and click on Forgot Password.
This error message will pop up if the “Account Name” is incorrect. The account name can be found on the URL link of the Behavior Connect website you are given as seen in the example below. This is the account associated with those who will be viewing your case. To solve this, type your given account […]
Notifications are an easy way to stay on top of changes to clients. If you have access to a client you can set notifications for them. Admin roles can even be notified of changes to all user roles available in the system admin window. Setting Notifications with the Client Selector (user roles): Open the Client Sector. Click the […]
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Phoenix New Times’ Miriam Wasser interviews Ron Oberleitner CEO of Behavior Imaging about the NODA service, now available. “Phoenix just got one step closer to becoming the global center for diagnosing autism after an iPhone app called NODA™ opened to the public yesterday– and no, this has nothing to do with the measles vaccine.” Read the full […]
SARRC and Barrow Neurological Institute at Phoenix Children’s Hospital Collaborate with Behavior Imaging Solutions and Georgia Tech to Launch New Autism Diagnostic Service in Arizona PHOENIX (February 9, 2015) – The Southwest Autism Research & Resource Center (SARRC) and Barrow Neurological Institute at Phoenix Children’s Hospital (BNI at PCH) today announced their collaboration with Idaho-based […]