As part of our commitment to provide the highest level of service, we have scheduled the following system maintenance to implement additional system capabilities. Improvements: Minor Bug Fixes Action: Our team will be updating NODA Connect to make these features available. Location: Boise Operations Center Maintenance window: 06/27/2014 @ 7:00PM – 10:00PM EST During Update Window: These […]
Symptoms – You recorded a video a few days ago and are hoping to record another in the same category. You try deleting your video, where a pop-up box comes up, asking you if you’re sure, and you click “Yes”. Your video does not get deleted though, it’s still there. What’s Wrong – In order […]
Symptoms – You open SmartCapture™ and record a video. You want to send your video, so you hit “Login” and enter your username and password. You tap “Login”, but an error like this one pops up. What’s Wrong – Someone else is logged into your name, most likely an administrator. How to Fix this Problem […]
Symptoms – You recorded a video in a category and uploaded it to NODA: Connect™. A few days later, you open the app and notice there is an empty spot in the category where your video was. What’s Wrong – If your video is no longer there, this means that your clinician has viewed your […]
Telehealth technology is a tool that allows behavior professionals and others to make valuable observations, gather data, and propose more targeted, appropriate remediation for areas in which an individual with an autism spectrum disorder needs to progress. This tool can be used across natural settings of home, school, and community, and it has practical applications […]
Symptoms – While trying to upload videos on SmartCapture™, you’re having trouble sending them because you have received an error message that looks like one of these: What’s Wrong – Your internet connection is suffering. In order to send videos to NODA Connect™, you need to have a good internet connection. Depending on the length […]
The NODA SmartCapture™ “Selection Screen” shows you the categories that need to be recorded as well as your notifications. Key: Family Mealtime – This is the first of the four categories which will need to have a video recorded of a family mealtime. Tap it to be brought to the recording screen. For specific instructions on […]
“Parent Concerns” is one of the four categories that need to be recorded in order for a clinician to diagnose your child. How to Record a “Parent Concerns” Video – Record any time/activity that results in behavior that is of primary concern for you and that you would like to share with the clinician. – Set […]
“Play Alone” is one of the four categories that need to be recorded in order for a clinician to diagnose your child. How to Record a “Play Alone” Video – Record your child playing with toys/fun items (NO ELECTRONICS). – Set up 5-10 toys. – Mount the camera ahead of time and make sure the child/toys […]
“Play with Others” is one of the four categories that need to be recorded in order for a clinician to diagnose your child. How to Record a “Play with Others” Video – Record your child playing with a sibling (or with you if no siblings). – Set up five fun items (toys/books/NO ELECTRONICS). – Mount camera […]