General Features – Behavior Imaging

Logging In, Logging Out, and Timeouts

January 15, 2017/in General Features, Login /by willoberleitner

Logging In

In order to start using the system, a user must go to their given account’s URL, found in place of the “accountname” section of this URL example: https://www.accountname.behaviorimaging.com.

– During the first login, the user must confirm their personal information and submit their own password to replace the one they were given.
– After registering, the user will be sent an email to confirm their new account.
– The user must then go to their email and click the link to complete the registration process.

After the first login, the user will only have to fill in their username and password on the login page to access their account in the system.

Logging Out

A user can log out of the system after each session by selecting “Logout” in the top-right corner of the screen. To log back in the user can return to the login page and type in their username and password.

Timeouts

The system will time out if there has been no activity within the user’s account for an extended period of time.

– After eight minutes, a warning message will appear.
– If the user clicks on the okay button, they can continue using the system.

– If the user does not, a message will appear after 10 minutes of inactivity stating the user was logged out for security reasons.
– The user can log back in if desired by following the directions above.

Reports

January 14, 2017/in General Features /by willoberleitner

The Admin role is the only role that has access to Reports. The reports provide data to best manage and support the organization. Custom reports can be requested. They can be found in the dropdown menu on the main toolbar.

Report Types

Tag Report

Columns:

Date Tag was Added.
User/Client File Resides.
File Name.
Folder Name.
Tag Name.
Tag’s Time in Video.
Details.
Tag Author.
Group.
Location.

Keyword Report

Columns:

Date Keyword was Added.
User/Client File Resides.
File Name.
Folder Name.
Keyword Name.
Keyword Author.
Group.
Location.

Generic IRR Report

Columns:

Client ID.
Group.
Location.
File.
Role.
Scorer ID.
Tags Added.
Percent Correct to Gold Standard.
Exact compared to all Scorers.
Not matched compared to all Scorers.

Files Report

Columns

File ID.
File Name.
File Type.
User Uploaded.
User/Client that File Resides.
Location.
File Creation Time.
File Last Modified.
Length in Seconds.
Size in Bytes.

Accessing a User’s Multiple Roles

August 14, 2016/in Behavior Connect™: Features, General Features /by willoberleitner

Accessing Multiple Roles

Some users are given multiple roles. In order for a user to access a specific role, they can follow these steps:

1. The user first goes to the login page of Behavior Connect.
2. The user logs in using their given login credentials.
3. After signing in, the user can go to the upper right hand corner of the system’s webpage.
4. Under the Login and Client’s Identification Number headings, a dropdown list is available for users with more than one role.
5. A user can then click on the dropdown list and select whichever role they would like to be using the system as.
6. The system options available to that specific role will now be accessible to the user.
7. The user can switch back to their previous role or another if desired by following the same steps above.

Default Login Role

A user has the ability to change their default login role. For example, if a user has the dual role of a User and an Admin, they can choose which of those roles they would prefer to always have the system open up to.

Here are the steps to change the Default Login Role settings:

1. The user clicks on the “Settings” tab on the main taskbar.
2. They then select “Update Profile” from the dropdown list.
3. In the “Update Profile” window, halfway down is a section entitled “Default Login Role”.
4. The user then can click on the dropdown menu and choose which role they would like to be logged in as when first signing into the system.
5. After selecting the role, the user can hit the “Save” button at the bottom of the pop-up window.
6. The user will now be logged in as that role when first accessing into the system.

Forgot Username and Password

August 7, 2016/in Behavior Connect™, Behavior Connect™: Features, General Features /by willoberleitner

Forgot Username

If at any point a user has forgotten their username, they can follow these steps to have it sent to them via email.

1. Click on the link to open the “Forgot Username” window.
2. Type in a working email address associated with the user’s account.
3. A pop-up window will appear saying, “Username was successful. Please check your email for further instructions.”
4. Check the email address for the username recovery message and click on the link provided. The link will expire in 48 hours.

Forgot Password

If at any point a user has forgotten their password, they can follow these steps to have it sent to them via email.

1. Click on the link to open the “Forgot Password” window.
2. Type in a working email address associated with the user’s account.
3. A pop-up window will appear, “Password recovery was successful. Please check your email for further instructions.”
4. Check the email address for the password recovery message and click on the link provided. The link will expire in 48 hours.

Support Query

January 3, 2014/in General Features, Support Query /by willoberleitner

The Support Query is a direct line to the support team. You can ask questions or mention a problem that you are having.

1. Contact Email:
This will be copied from your account. This can be edited if you want to use another email to communicate with.

2. Question / Issue Description:
Type in your question or issue here.
– Questions:
+ Please use specifications in your question so that we may better understand them.
– Issues:
+ Please describe your issue with as much detail as possible.
+ Include the steps that you took that created the issue.

3. Send Button:
Hit the Send button when you are ready to send the issue or question you have for the support team.

Please allow up to 24 hours for a Support Technician to respond by e-mail.