My login buttons aren’t responding.

If the login buttons aren’t responding, it is because your device is not connected to Wi-Fi. Make sure your device is connected to a network and your Airplane mode is off.

Please note that iTouches must be connected to Wi-Fi in order to log in.

Click here to see how to turn on your device’s Wi-Fi.
Click here to see how to find Airplane Mode.

If this doesn’t work, try force-quitting the Behavior Capture app.
Click here for instructions on how to do this.

If these solutions don’t work, there might be a different issue with your firewall.