Recommended Bluetooth Remotes

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Listed below are a few recommended bluetooth remotes that can trigger recordings on Behavior Capture™ for iOS devices.
Many other bluetooth remotes and headsets may also work if it has a play/pause or volume control.

Click on the title of the remote to view more information about it.

– JBtek Bluetooth Wireless Remote
– Satechi BT MediaRemote

 

Best Practices for Recording

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Here are a few best practices for recording with Behavior Capture™ on your iPhone, ipad, ipod touch.

  • Try to brighten the room where you are recording, such as opening windows and turning on all the lights.
  • We recommend using a tripod if available. It is ideal to keep the device as stable as possible to help capture the scenario.
  • Using a paired bluetooth remote to trigger capture recordings will stop you from having to fuss with the device.
  • Try to keep distracting noises to a minimum. Loud music, televisions, and outside conversations might make it hard to pick up subtle speech.
  • Keep your device plugged in to make sure the phone does not die during recording or uploading your evidence.
  • Make sure you have enough space on your device for large videos. If you’re recording long videos, you may want to delete unwanted videos and apps from the device. If the device is full, recording will stop or it will prevent a new recording from starting.

How to Ensure HIPAA Practices

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HIPAA compliance is a team effort that requires both the developer and the user to work toward protecting PHI (Personal Health Information). The following are our recommendations for maintaining HIPAA compliance using an iOS device (iPhone, iPad, iPod Touch) with the Behavior Capture app.

Keeping your Device Secure

  • Set a pin (password) for your device. Locking your device with a pin will prevent unwanted eyes from reviewing information on the phone.
  • Remove PHI records from device when not needed. If replacing or discarding a device, delete all PHI from the previous device.
  • Set up iCloud and enable “Find my iPhone”. If the device becomes lost or stolen you can login to iCloud in a browser and perform a remote wipe.
  • Be careful who uses your device. If someone untrained uses the device they may breach HIPAA compliance.
  • Do not share PHI within social sharing apps such as email, YouTube, Facebook, Twitter.
  • Use trusted WiFi networks that are protected.

Staying Secure while using Behavior Capture™

  • When setting up an account in Behavior Connect, make sure your password is strong. Using letters, numbers, symbols can improve the password strength.
  • Do not share your login with others.
  • If you are not using the app, it’s best to log out.
  • Delete videos and images from the Upload Queue after they are uploaded.
  • Using the Behavior Capture™ camera to record keeps the files protected in private storage. If you use Apple’s camera or other camera apps you may be risk sharing PHI because they use public device storage.

Download Behavior Capture™

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You can download our Behavior Capture™ app from Apple’s app store.

Behavior Capture™ is available for the following devices:

  • iPod Touch: 5th generation or newer
  • iPhone 4s or newer
  • iPad 2 or newer

Download Behavior Capture™ Mobile from the App Store by clicking the button below.

App Store

 

I’m Having Trouble Connecting to the Internet

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Symptoms –

While trying to upload videos on SmartCapture™, you’re having trouble sending them because you have received an error message that looks like one of these:

IMG_0035IMG_0036

What’s Wrong –

Your internet connection is suffering. In order to send videos to NODA Connect™, you need to have a good internet connection. Depending on the length of your video, it can take several minutes for your video to upload, and a good connection to ensure that it goes through.

How to Fix this Problem –

Your best option is to try and improve your internet connection. Here are some ways you can do this:

  • Go into “Settings” of your iTouch, then “Wi-Fi”, and turn your Wi-Fi off. Wait about 30 seconds, and turn it back on.
  • Set your iTouch close to your router.
  • Change which internet connection you are using.
  • Exit the app, press the “Home” button, and delete the app from those that are running. Next, turn off your iTouch. Unplug the power chord to your router. Wait five minutes, then turn everything back on.

How to Completely Reset an App

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If for some reason at any time while using Behavior Capture™ and you need to reset it, follow the steps listed:

 

Screen Shot 2017-04-13 at 4.16.22 PMScreen Shot 2017-04-13 at 4.36.42 PM1. Exit out of the app to the home screen by pressing the Home button (the button on the bottom of the phone).

2. Tap the Home button twice and it will bring you to the menu shown on the far left.

3. Using your finger, press on the app and swipe up, dragging it out of view.

4. Press the Home button again to get back to the main screen.

Accessory Suggestions

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Here is a list of accessories that can help you while using the Behavior Capture™ app.

Click on the title of the accessory to view more information about it.

Stands:
– iPod/iPhone: Joby GripTight Micro Stand
– iPod/iPhone: Joby GripTight GorillaPod Stand
– iPad: GorillaMobile Yogi

Remotes:
– Satechi BT MediaRemote Bluetooth