Helping At-risk Families in Rural Idaho, Eastern Washington
The University of Idaho Child & Youth Study Center has been collaborating with other autism health professionals on Behavior Imaging’s National Institute of Health (NIH) research grant to explore alternative methods of diagnosing autism spectrum disorder earlier, especially for children in underserved and rural areas. The Center will still accept participants into this program from outlying areas […]
Adding a Role to a User
At any point in time, an Admin or a Group System Admin has the option of adding another role to an existing user. Doing this will allow users access to new information and gain permissions that they did not have before. Admins have the ability to add roles to Admins, Group System Admins, Group Admins, and Users. Group […]
Changing a Role of a User
At any point in time, an Admin or a Group System Admin has the option of changing a role of a user. Admins have the ability to change a user from any role to any new role. Group System Admins may change a user in their system to any role other than Admin. — To […]
My yellow cancel button is stuck.
This can happen in some instances when an error occurred after uploading finished. Tapping on the yellow cancel button can cause this to easily disappear. If this does not cause it to disappear, then try to force-close the Behavior Capture app. Instructions can be found here for force-closing. This will succeed in the photo or video to go back […]
My Behavior Capture app crashes a few seconds after it is opened.
If this continually happens to you, try force-closing the Behavior Capture app. Instructions on how to do this can be found here. If this does not solve the problem, try turning on your device’s Airplane Mode and then turning it off again. Follow this link to see how Airplane Mode can be turned on. Return to the Behavior Capture […]
My recording screen is black.
If your recording screen is black, this is due to a permissions issue. In order to correct this problem, follow the steps below: Go to your Settings app. Scroll through the menu and tap Behavior Capture. The first section is listed as Allow Capture to Access. Make sure all permissions are on. If not, tap on them […]
My video does not show up in the upload queue after recording it.
This will happen if your device doesn’t have permissions available to the Behavior Capture app. To fix this, please follow the steps below: Go to your Settings app. Scroll through the menu and tap Behavior Capture. The first section is listed as Allow Capture to Access. Make sure all permissions are on. If not, tap on them until […]
I have a black thumbnail on my images and videos.
This does not stop the process of uploading your images and videos to the site in order for your clinician to review and evaluate. This is currently just an aesthetic problem. If you tap on the video or image the thumbnails will return to normal. The videos that have a black thumbnail will also have a time stamp of […]
My login buttons aren’t responding.
If the login buttons aren’t responding, it is because your device is not connected to Wi-Fi. Make sure your device is connected to a network and your Airplane mode is off. Please note that iTouches must be connected to Wi-Fi in order to log in. Click here to see how to turn on your device’s Wi-Fi. Click […]
Error Message: “Warning: Your privacy settings are disabled. Please turn on access to photos…”
If you run into this error message, it is just a permission issue. To fix this, please follow the steps below: Go to your Settings app. Scroll through the menu and tap Behavior Capture. The first section is listed as Allow Capture to Access. Make sure all permissions are on, especially photos. If not, tap on […]